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Privacy Policy


Information Collection

We will not use the information collected from your surveys in any way, shape, or form.  In addition, any other material you provide us (including images, email addresses, etc.) will be held in the strict confidence.

In addition, we do not collect personally identifiable information about you except when you specifically provide this information on a voluntary basis.   We will make every effort to ensure that whatever information you provide will be maintained in a secure environment.  

However, even if you opt out of receiving any communications from eSurveysPro.com, we reserve the right to contact you regarding your account status or any other matter that might affect our service to you and/or our records on you.  

Information Use

eSurveysPro.com reserves the right to perform statistical analyses of user behavior and characteristics.  We do this in order to measure interest in and use of the various areas of the website.

eSurveysPro.com collects IP addresses for system administration and record keeping.  Your IP address is automatically assigned to your computer when you use the World Wide Web.  Our servers record incoming IP addresses.  The IP addresses are analyzed only in aggregate; no connection is made between you and your computer's IP address.  By tracking IP addresses, we can determine which sites refer the most people to eSurveysPro.com.  (Think of an IP address like your zip code; it tells us in general terms where you're from.)

Cookies

"Cookies" are small text files a website can use to recognize repeat users.  eSurveysPro.com uses cookies to recognize visitors and more quickly provide personalized content or grant you unimpeded access to the website.  With cookies enabled, you will not need to fill in password or contact information.  

Information gathered through cookies also helps us measure use of our website.  Cookie data allow us to track usage behavior and compile data that we can use to improve the site.   This data will be used in aggregate form; no specific users will be tracked.  

Generally, cookies work by assigning a unique number to the user that has no meaning outside of the Web site that he or she is visiting.   You can easily turn off cookies.  Most browsers have a feature that allows the user to refuse cookies or issues a warning when cookies are being sent.   However, our site will not function properly without cookies.  Enabling cookies ensures a smooth, efficient visit to our website.  

Opting Out

Upon request, eSurveysPro.com will allow any user to opt out of our monthly newsletter.  Also, upon your request, eSurveysPro.com will delete you and your personal information from our database; however, it may be impossible to delete all of your information without some residual data because of backups and records of deletions.

Should you wish to opt out of any mailing from eSurveysPro.com, click on the 'Manage Account' tab, or please contact technical support.  

General Security Policy

eSurveysPro.com is aware of your privacy concerns and strives to collect only as much data as is required to make your eSurveysPro.com experience as efficient and satisfying as possible, in the most unobtrusive manner as possible.



Survey Templates

Customer satisfaction surveys

Take a look at our survey samples related to customer satisfaction. 5 templates are available right now.


Human resources surveys

Take a look at our survey samples related to human resources. 5 templates are available right now.


Marketing research surveys

Take a look at our survey samples related to marketing research. 2 templates are available right now.


Services evaluation surveys

Take a look at our survey samples related to services evaluation. 2 templates are available right now.


Academic questionnaire templates

Take a look at our academic survey samples. 2 templates are available right now.

Tips & tricks

Steps in preparing an online questionnaire

Learn how you can prepare your online questionnaire. How to conduct an online survey.


10 Easy Ways To Increase Response Rates

It's never easy to have people answering your survey. Check out this article about how to increase your response rates.


Survey Design - Writing Great Questions for Online Surveys

The design of your questionnaire is very important. This is a guide that will point out the common problems.


Measuring Customer Loyalty and Customer Satisfaction

Are you interested in what your customers think about your products? Create a survey and study that.


Most Effective Ways To Invite Survey Participants

See which are the most effective ways to invite people to answer your surveys.

 
Articles

How To Conduct An Online Survey and Engage Customers In A Dialogue
Shopping Cart Abandonment Surveys
Collecting and Analyzing Survey Data over Time
Customer Satisfaction Surveys
Customer Surveys: Know Your Customer - Or How Profiling can be Good
Paper and Web Survey Methods Compared
Questionnaire Development
Customer Satisfaction Surveys and Questionnaire Templates
Best practices

Customer Satisfaction Surveys: Nuts and Bolts
Data Preparation, Interpretation and Analysis
Events Surveys that Contribute to Success
How to Create an Effective Survey Project Plan
Optimizing On-line Response Rates
Understanding Question Types and Data Validation
Unlocking the Value of Your Customer Satisfaction Surveys
Pop Up Surveys to Measure Ad Effectiveness
Reporting Survey Results
 
Support

eSurveysPro.com Tutorial
Step by step guide to create online surveys
Full list of features
General information

Free online survey   Free surveys
Online surveys   Create surveys
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