Cotswold Koi - Customer Satisfaction Survey

Answers marked with a * are required.

1. How interested are you in the following (5 being the most interested): *

	1	2	3	4	5
Filters, UV's, Piper fittings etc
Treatments and Medicene
Food
Koi Carp
DiamondBack Sturgeon
Pond Services, e.g. setup and maintenance

2. If you are looking to purchase Koi carp, which price ranges are you most interested in?

Note: although patterns and colours play there part, the price range normally reflects the size of the fish also.

Please select all ranges which apply. *

<£10
£10-£25
£25-£40
£40-£100
£100-£200
£200-£300
£400+
Other (Please Specify)

3. Have you visited our store at Sturt Farm near Burford? *

Yes

4. If you have visited our store at Sturt Farm near Burford, how would you rate the experience?

Please rate on a scale of 1-5 (5 being the best)

	1	2	3	4	5
Variety of fish
Variety of accessories or equipment
Overall appearance of staff
Helpfulness or staff
Advice given
Prices

5. If you have visited our store at Sturt Farm near Burford, was it easy to find from the main road and was the unit easy to find at Sturt Farm? *

Yes

Any Other Comments?

6. Our store is open at weekends and bank holidays only. Please tick which days are more convenient.

If you have any other preferences please tick any other boxes which apply.

Remember viewings of certain fish can be arranged by appointment also.

Saturday

Sunday

Bank Holidays

I would prefer a weekday during normal business hours

I would prefer evenings between 5pm and 8pm

I would prefer to make an appointment prior to coming

Any Other Comments?

7. How did you find out about CotswoldKoi?

I searched the internet

I heard about it from a friend or family member

Another Koi seller recommended us

I see a flyer in a shop

I drove past and see the sign

Other (Please Specify)

8. Could you recommend any additonal services, products or fish which we don't already have? *

9. If you have visited our website, please provide any feedback or suggestions as to how we can improve it.


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