Output Management - Help Desk
Answers marked with a * are required.
 
1. What organization do you work for ?
 
 
 
2. How many printers are in your fleet ? *
 
 
 
3. How many Fax and Copiers are in your fleet ? *
 
 
 
4. How many Multi Function Devices (Print,Copy,Fax,Scan) do you have in your organization? *
 
 
 
5. Does you department support your Fax and Copiers ? *
 
 
 
6. What printer brands do you support ? *
 
 
 
7. What percentage of your helpdesk calls are printer related ? *
 
 
 
8. What are your top 5 printer related help desk calls ? *
 
 
 
9. Does your organization have an Output Management/Print Strategy or Refresh Plan ?
 
 
 
 
 

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