Virtual Reference Service – A Preliminary Survey
Answers marked with a * are required.
1. Virtual Reference Service – A Preliminary Survey
  Dear Library Professionals,

We have been talking about ‘virtual reference service’ from almost two decades. Now, with open access to information and applications of web 2.0 technologies in the library system put librarians on their toes to serve the user community. Since speed and growth in all the profession lead users to look for spontaneous and authentic help from the libraries. Even in availability of very less information resources, librarians are putting their best efforts to serve the users more promptly inspite of much encouragement from their office authorities.

Do you think, helping an information user is a part of ‘virtual reference service’ or is this the natural instinct which all good library professionals have?

Therefore, all library professionals are requested to spare few minutes to answer following very preliminary questions of this survey.
 
1. What is your name? (Optional)
 
 
 
2. Please write the name of your country? *
 
 
 
3. What is the name of your Institute?
 
 
 
4. Does your library provide Reference services? *
      
 
 
 
5. Does your library participate in any resource sharing group? *
      
 
 
 
6. Does you library subscribes to online or off line databases? *
      
 
 
 
7. Is there any need for librarian assisted services in today’s information environment? *
      
 
 
 
8. Do you know, what virtual reference service is? *
      
 
 
 
9. Does your library system provide virtual reference service to users? *
      
 
 
 
10. Do you think ‘virtual reference service’ is the future of ‘reference service’? *
      
 
 
 
11. Are you technically competent to handle or initiate 'virtual reference service' in your library? *
      
 
 
 
12. Which method/s would you suggest the users to get help from the library?
       		 
 
 
13. Any comments:
 
 
 
14.

Your Email ID, if you need analysis of this survey. (Optional)
 
 
 
 
 

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