Citizen Satisfaction Survey
Answers marked with a * are required.
1.
Citizen Satisfaction Survey
Please take a moment to complete this Citizen Satisfaction Survey. Your answers will help us better serve you in the future.
1.
On what date did you have contact with a representative from the Sheriff's Office?
*
2.
What was the name of the person from our Office who helped you?
*
3.
Where did you have contact with us?
*
The Main Office
A Sub-station
The Evidence warehouse
My home
Other location
Other (Please Specify)
4.
Why did you have contact with the Sheriff's Office?
*
I was the victim of a crime
I was reporting a crime/complaint
I was retrieving property
I obtained a Concealed Weapons permit
I needed a civil process served
5.
Was the employee able to answer your questions or were you referred to someone else?
*
The employee answered my questions
I was referred to someone else at the Sheriff's Office
I was referred to another agency or department (please specify)
6.
How long did you have to wait for service?
7.
Were you pleased with the customer service you received from the Sheriff's Office?
*
Yes
No
Somewhat
Please describe:
8.
Overall Sheriff's Office performance:
*
Strongly Disagree
Disagree
Undecided
Agree
Strongly Agree
I am satisfied with the service I received
The Sheriff's Office provides appropriate levels of service
The representative was knowledgeable
The attitude of the representative was helpful
9.
Would you be interested in participating in a 12-week, free Citizen's Academy that teaches how the Sheriff's Office works and how you can be an integral part of community policing?
Yes
No
If yes, please include an email address or phone number
10.
Would you be interested in attending a free Women's Safety workshop put on by the Sheriff's Office?
Yes
No
If yes, please include an email address or phone number
11.
Would you like to receive our free monthly newsletter?
Yes
No
If yes, please include an email or mailing address
Created with eSurveysPro.com
Survey Software
.