ATOLA TECHNOLOGY SURVEY
Answers marked with a * are required.
1.
ATOLA TECHNOLOGY CUSTOMER SURVEY
1.
How did you
first
learn about
Atola Technology
?
*
a) Google
b) Hddguru
c) Other blog or forum
d) Trade show
e) Seminar
f) Advertisement
g) Recommendation
h) Mailing/newsletter
i) Article
Other (Please Specify)
2.
Which
products
of
Atola Technology
are you familiar with?
*
a) Atola Insight with Disk Sense Ethernet
b) Atola Insight with Disk Sense USB
c) Atola Bandura
d) Atola Forensic
e) Atola Imager
f) Atola Recycler
g) None of the above
3.
For
how long
have you been
using
an Atola Technology product(s)?
*
a) Never used an Atola product
b) Up to 6 months
c) 6 month to 1 year
d) 2 years
e) 3 years
f) More
4.
How
often
do you use an
Atola Technolog
y product?
*
a) Every day
b) 2-3 times per week
c) Several times per month
d) Several times per year
e) One time per year or less
5.
Which of the following
influenced
your purchase
of an Atola Technology product
the most
?
*
a) Good reputation of Atola Technology products
b) Recommendations
c) High quality
d) Multi-functional
e) Ease of use
f) Competitive price
g) Ease of placing an order
Other (Please Specify)
6.
What other
brands
did you consider
?
*
a) AceLab
b) Deepspar
c) Salvation Data
d) N/A
Other (Please Specify)
7.
What do you like or dislike about other data recovery products? Please note the name of the product you are referring to.
*
8.
Compared to
other products
, would you say that an Atola Technology product is:
*
a) Much better
b) Somewhat better
c) About the same
d) Somewhat worse
e) Much worse
f) Don’t know
9.
Please
estimate
your
satisfaction
with the following features of the Atola product that you use:
*
extremely satisfied
satisfied
neutral
dissatisfied
extremely dissatisfied
The speed and responsiveness of the Tool in general
Automatic diagnostics
Imaging
File recovery
Password removal
Current Oscilloscope
Firmware access/recovery
Disk Utilities (Fill/Erase, DCO, HPA, Security, etc.)
Case Management
10.
Overall
, how
satisfied
are you with your Atola product?
*
extremely satisfied
satisfied
neutral
dissatisfied
extremely dissatisfied
11.
Please tell us about any
problems
that you’ve
experienced
with the product:
12.
Please tell us what
features
you would like us to add
in the future releases
?
13.
How likely are you to
recommend
an Atola product to a friend?
*
a) Definitely will recommend
b) Probably will recommend
c) Not sure
d) Probably will not recommend
e) Definitely will not recommend
14.
Would you like to take part in any campaigns, contests or other events provided by Atola Technology?
*
a) Yes
b) No
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