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1.
Have you ever used our website to place orders?
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2.
How long has it been since you have placed an order with Midland Certified Reagent Company / oligos.com?
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3.
Has the poor economy reduced your funding for research?
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4.
Overall how do you feel about the quality of our web site?
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5.
How do you prefer to place your orders (check all that apply)?
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6.
What type of products do you typically order (Check all that apply)?
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7.
Is there any other product or service that you would like to order that we don’t offer (check other below to specify)?
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8.
We now have the ability to add some 3’ and 5’ modifications to oligo sequences on our web site order form. Would you be more likely to order through the web site if all of our modifications, both external and internal, could be ordered on the web site?
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9.
How do you feel about our pricing?
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10.
Overall, how do you feel about the customer service that we provide (check all that apply)?
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11.
Are you purchasing any products from our competitors, if so please tell us what you are purchasing from them (check other below to specify)?
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12.
If you are purchasing from our competitors, what reason did you decide to purchase from them (Check all that apply)?
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13.
If you are willing, please tell use which competitor(s) you are ordering from (check other below to specify)?
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14.
Would you allow us to contact you about your survey responses if we need more information?
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15.
If you would like us to contact you about your responses, please give use your name, phone number and e-mail where we can contact you.
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