FMM Website Evaluation Survey
Answers marked with a * are required.
Florida Media Market: Website Evaluation Survey
1.
How satisfied are you with our website?
Very satisfied
Somewhat satisfied
Neutral
Somewhat dissatisfied
Very dissatisfied
2.
How did you learn of our website? Select all that apply.
Surfing the web
Media
Friend/colleague
Company materials
Employees
Other (Please Specify)
3.
On your last visit, what was your primary reason for visiting our website?
Seeking company information
Seeking product information
Seeking contact information
Product purchase
To find calendar/schedule
Other (Please Specify)
4.
How often do you visit our website?
Daily
Weekly
Monthly
Quarterly
Annually
5.
Which of the following are true? Select all that apply.
You were able to find exactly what you were looking for
You were able to find a part of what you were looking for
You were able to find something better than what you were looking for
You were not able to find what you were looking for
You had no specific agenda in mind when you visited
6.
Please rate the following attributes of our website.
Ease of navigation
Freshness of content
Accuracy of information
Quality of content
Quantity of content
Layout/design
Customer support
Meeting your needs
Comment:
7.
How likely are you to visit our website again?
Very likely
Somewhat likely
Neutral
Somewhat unlikely
Very unlikely
8.
How likely are you to use this site as your primary source for information?
Very likely
Somewhat likely
Neutral
Somewhat unlikely
Very unlikely
9.
How likely are you to recommend our website to a friend or colleague in the future?
Very likely
Somewhat likely
Neutral
Somewhat unlikely
Very unlikely
10.
On the basis of this website, how comfortable are you doing business with our company?
Very comfortable
Somewhat comfortable
Neutral
Somewhat uncomfortable
Very uncomfortable
11.
How does our website compare to the websites of companies offering similar products or services?
Well above average
Above average
Average
Below average
Well below average
Don't know
Comment:
12.
Do you have any suggestions for improvement?
Suggestions:
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