One Dozen Easy Questions about Alumni E-Resources
Alumni E-Resources
1.
How did you hear about alumni services?
From the web
From the library staff
From TC's Alumni Services
From a friend or fellow alumni
Other (Please Specify)
2.
Could you easily access your account?
Yes
No
If no, please explain
3.
Indicate which databases you have used:
Education Full Text
ERIC
Academic Search Alumni Edition
Business Source Alumni Edition
ABI Complete
Proquest Research Library
PocketKnowledge
Don't know or don't remember
None
4.
Did you fine what you are looking for?
Yes
No
5.
What services do you turn to for support?
24/7 Ask a Librarian Chat
Online support ticketing
E-mail
Phone
In person or consultation
Don't know or don't remember
Other (Please Specify)
6.
How would you rate the quality of help you received? (1 is poor; 5 is excellent)
1
2
3
4
5
7.
How would you rate the quality of information found in the databases? (1 is poor; 5 is excellent)
1
2
3
4
5
8.
Are there other databases you would like or need access to?
9.
What other services might be of interest to you?
10.
Would you recommend the alumni services e-resources program to a friend?
Yes
No
If no, why?
11.
Do you plan to renew your access?
Yes
No
If no, why?
12.
Are you interested in instructional programs for alumni?
Yes
No
If yes, when is a good day/time for you?
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