CUSTOMER SATISFACTION SURVEY
Answers marked with a * are required.
The Centre for Enterprise (CED) would like to thank you for doing business with us. We know that the choices in the market are plentiful and we really appreciate the trust that you have placed in us to provide training to your staff.
In an effort to further improve our service, we would like to ask you for your feedback so that we are better able to meet your needs in the future. Thank you in advance for taking the time.
1. Please tell us which course(s) you have attended at CED?
*
2. In thinking about your most recent experience, how would you rate the quality of the service you received?
*
Poor
Unsatisfactory
Average
Satisfactory
Excellent
3. Once again, thinking about your most recent experience, how would rate the knowledge level of the person that helped you?
*
Poor
Unsatisfactory
Average
Satisfactory
Excellent
4. How would you rate the process for getting your issues raised and addressed with us?
*
Poor
Unsatisfactory
Average
Satisfactory
Excellent
5. Overall how satisfied were you with our training or course offerings?
*
Poor
Unsatisfactory
Average
Satisfactory
Excellent
6. In thinking about your most recent experience, how would you rate the knowledge and work improvement of the staff that have attended the course at CED?
*
Poor
Unsatisfactory
Average
Satisfactory
Excellent
7. Please tell us what we can do to improve our services.
8. Based on your most recent experience with us, how likely would you be to recommend us to your friends and/or colleagues?
*
Definitely Not
Probably Not
Maybe
Probably Will
Definitely Will
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