Youth Satisfaction Survey 2025
Answers marked with a * are required.
1.
Youth Satisfaction Survey 2025
We want to know what you think about the mental health and/or substance use services you received in the last 6 months so that we may provide the best possible services. This survey will take about 10-15 minutes to complete.
Do not include your name on this survey. Your answers will be handled confidentially. We will not know if you responded, but we will review your responses to improve our services.
Participants can be entered to win a $25 gift card! If you wish to enter the drawing, please include your contact information on the last page of the survey.
If you need assistance completing this survey, your case manager or customer service is happy to help!
1.
Please enter your date of birth.
As a reminder, your responses are confidential and we will not know how you responded. This information is only used to ensure we do not receive duplicate responses.
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2.
Please enter your first and last initials.
As a reminder, your responses are confidential and we will not know how you responded. This information is only used to ensure we do not receive duplicate responses.
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3.
Please indicate how much you agree or disagree with each of the following statements about the mental health and//or substance use services you received in the last 6 months by picking the answer that best represents your opinion. If the statement is about something youth have not experienced, answer "Not Applicable" to indicate it is not applicable to you.
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Strongly Disagree
Disagree
Undecided
Agree
Strongly Agree
Not Applicable
Overall, I am satisfied with the services I received.
I helped to choose my services.
I helped to choose my treatment goals.
The people helping me stuck with me no matter what.
I felt I had someone to talk to when I was troubled.
I participated in my own treatment.
The services I received were right for me.
The location of services was convenient for me.
Services were available at times that were convenient for me.
I got the help I wanted.
I got as much help as I needed.
Staff treated me with respect.
Staff respected my family's religious or spiritual beliefs.
Staff spoke with me in a way that I understood.
Staff were sensitive to my cultural or ethnic background.
4.
As a direct result of the mental health and/or substance use services I received in the last 6 months...
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Strongly Disagree
Disagree
Undecided
Agree
Strongly Agree
Not Applicable
I am better at handling daily life.
I get along better with family members.
I get along better with friends and other people.
I am doing better in school and/or work.
I am better able to cope when things go wrong.
I am satisfied with my family life right now.
I am better able to do things I want to do.
5.
Please answer about current relationships you have with persons other than your mental health and/or substance us providers.
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Strongly Disagree
Disagree
Undecided
Agree
Strongly Agree
Not Applicable
I know people who will listen and understand me when I need to talk.
I have people that I am comfortable talking with about my problems.
In a crisis, I would have the support I need from family or friends.
I have people with whom I can do enjoyable things.
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