CUSTOMER SATISFACTION SURVEY
Answers marked with a * are required.
  The Centre for Enterprise Development (CED) would like to thank you for your business. We would also like to take this opportunity to further express our gratitude for sharing your experience with us. We are committed to providing the best service and your candid feedback is critical to our focus on continuous improvement. To this end, please take part in this survey that should take you about 5-10 minutes to complete.
 
1. What is your overall satisfaction rating of CED as a training provider? *
 
 
 
1.1. Kindly tell us why you feel that way? *
 
 
 
2. Would you recommend CED to a friend or colleague? *
 
 
 
2.1. Kindly tell us why you feel that way *
 
 
 
3. Please rate your level of satisfaction with how our staff at CED handled your enquiry in the following areas: *
  Highly Satisfied Somewhat Satisfied Neither Satisfied nor Dissatisfied Somewhat Dissatisfied Highly Dissatisfied
Responsiveness
Professionalism
Understanding of your needs
 
 
 
4. If you have any additional comments about how we can improve our service, please comment below: *
 
 
 
5. Can we contact you should we need any further information from your responses? *

      
 
 
 
6. Please provide us with your contact information, if you answered ‘Yes’: *
 
 
 
Thank you for completing our customer satisfaction questionnaire. We take your feedback seriously and we will use it to improve our services.
  
 
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