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Customer Satisfaction Surveys and Questionnaire Templates is recognized as a leading online provider of customer satisfaction surveying solutions. The eSurveysPro survey system is an end to end solution for tracking customer satisfaction.

An effective customer satisfaction survey program should focus on measuring customer perceptions of how well the company delivers on the critical success factors and dimensions of the business. These usually include factors like service promptness, staff responsiveness, and understanding of the customer's problem.

The eSurveysPro customer satisfaction solution includes industry standard survey templates, a platform for hosting data collection, automatic notifications, and an advanced suite of analysis tools for analyzing customer satisfaction.

Building and deploying a customer satisfaction survey solution is simple and fast. eSurveysPro survey software does not require any programming skills. Surveys are customized by navigating an intuitive wizard interface. Responses are automatically tabulated and presented in an easy to read graphical format in real time. eSurveysPro includes a full library of customer satisfaction survey templates:


Survey Templates

Customer satisfaction surveys

Take a look at our survey samples related to customer satisfaction. 5 templates are available right now.

Human resources surveys

Take a look at our survey samples related to human resources. 5 templates are available right now.

Marketing research surveys

Take a look at our survey samples related to marketing research. 2 templates are available right now.

Services evaluation surveys

Take a look at our survey samples related to services evaluation. 2 templates are available right now.

Academic questionnaire templates

Take a look at our academic survey samples. 2 templates are available right now.

Tips & tricks

Steps in preparing an online questionnaire

Learn how you can prepare your online questionnaire. How to conduct an online survey.

10 Easy Ways To Increase Response Rates

It's never easy to have people answering your survey. Check out this article about how to increase your response rates.

Survey Design - Writing Great Questions for Online Surveys

The design of your questionnaire is very important. This is a guide that will point out the common problems.

Measuring Customer Loyalty and Customer Satisfaction

Are you interested in what your customers think about your products? Create a survey and study that.

Most Effective Ways To Invite Survey Participants

See which are the most effective ways to invite people to answer your surveys.


How To Conduct An Online Survey and Engage Customers In A Dialogue
Shopping Cart Abandonment Surveys
Collecting and Analyzing Survey Data over Time
Customer Satisfaction Surveys
Customer Surveys: Know Your Customer - Or How Profiling can be Good
Paper and Web Survey Methods Compared
Questionnaire Development
Customer Satisfaction Surveys and Questionnaire Templates
Best practices

Customer Satisfaction Surveys: Nuts and Bolts
Data Preparation, Interpretation and Analysis
Events Surveys that Contribute to Success
How to Create an Effective Survey Project Plan
Optimizing On-line Response Rates
Understanding Question Types and Data Validation
Unlocking the Value of Your Customer Satisfaction Surveys
Pop Up Surveys to Measure Ad Effectiveness
Reporting Survey Results
Support Tutorial
Step by step guide to create online surveys
Full list of features
General information

Free online survey   Free surveys
Online surveys   Create surveys
Paid surveys   Survey software