Satisfied employees lead to a healthier work environment, resulting in higher productivity and more satisfied customers. An employee satisfaction survey helps to highlight areas of satisfaction, so that you know what to continue. It also highlights areas of discontent, so that you know what needs attention.
Stop guessing and ask employees if they're happy on the job. Use employee surveys to check in with employees about their satisfaction with their roles and responsibilities, the work environment, and their experiences with management. Find out what mix of benefits matters most to them, and what skills they wish to acquire as they develop their careers.